Need help?

The chart below outlines who to reach out to for technical support with InformTN:

If you need help with… Contact…
Setting up SSO (single sign on) for the first time Your district contact person listed in the District Contacts list
Logging into SSO (single sign on) or resetting your SSO password
Setting up school-level roles in ePlan District User Access Administrator (listed in the ePlan address book)
Setting up district-level roles in ePlan
Other technical support questions